Terms and conditions.

These Terms and Conditions (the "Terms") form a legally binding agreement between you ("you" or "User") and Plainhand LLC, operating as PlainHand ("we," "us," or "our"), governing your access to and use of plainhand.com and any related content, features, and services (together, the "Services").

By using the Services, you accept these Terms. If you do not agree, do not use the Services.

If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization.

Our Privacy Policy at https://plainhand.com/privacy is incorporated into these Terms by reference. Plainhand LLC's collection and use of personal information is governed by that policy.

Additional terms. Some features may be subject to additional terms. Those additional terms apply to those features. If they conflict with these Terms, the additional terms control for that feature only.

2.1 Age. You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Services.

2.2 Accurate information. When you contact us through a form on the Services, you must provide accurate, current, and complete information. You may not use another person's identity or information.

3.1 License grant. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Services for your own lawful purposes. All rights not expressly granted are reserved.

3.2 Restrictions. You may not, and may not permit anyone else to:

• copy, modify, distribute, sell, lease, lend, or sublicense any part of the Services, except as expressly permitted;
• reverse engineer, decompile, disassemble, or attempt to derive source code, models, or underlying algorithms, except where this restriction is prohibited by law;
• access or use the Services in a way that circumvents security, access controls, usage limits, or technical protections;
• scrape, crawl, harvest, or collect data from the Services by automated means, except as permitted by our published interfaces;
• use the Services to train, develop, or improve any competing product or AI or machine-learning model without our written consent;
• interfere with or disrupt the integrity, performance, or security of the Services or the networks connected to them;
• introduce malware, viruses, or other harmful code;
• impersonate any person or entity, or misrepresent your affiliation with any person or entity;
• harass, threaten, defame, stalk, or harm any person;
• post or transmit content that is unlawful, infringing, obscene, hateful, defamatory, fraudulent, or that violates the privacy or publicity rights of others;
• send unsolicited messages, spam, or commercial communications in violation of applicable law;
• use the Services to collect personal information about others without authority or to conduct surveillance of any person;
• use the Services for any activity that is dangerous, illegal, or that violates the rights of third parties;
• use the Services to develop or deploy weapons, or to facilitate violence;
• use the Services in violation of export control or sanctions laws;
• use the Services to build a product or service that competes with us;
• attempt to gain unauthorized access to accounts, systems, or data;
• use the Services in any manner not authorized by these Terms or applicable law.

3.3 Monitoring. We may monitor use of the Services to enforce these Terms, protect users and the public, comply with law, and operate the Services. We are not obligated to monitor content.

3.4 Enforcement. If you violate these Terms, we may remove content, restrict or suspend access, pursue legal remedies, and report conduct to law enforcement, in each case at our sole discretion and without liability to you.

4.1 Your content. "User Content" means information and content you submit through the Services, including contact, complaint, demo, and application forms. You retain ownership of your User Content, subject to the licenses below.

4.2 License to us. You grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, modify (for formatting and technical purposes), display, and otherwise use User Content solely to operate, provide, improve, secure, and respond to the Services. This license ends when you ask us to delete your User Content, except for copies that persist in backups and for content retained as required by law.

4.3 Representations. You represent and warrant that:

• you own or have all rights necessary to submit the User Content and grant the license above;
• the User Content does not violate any law or the rights of any third party, including privacy, publicity, copyright, trademark, and contractual rights;
• the User Content complies with these Terms.

4.4 Moderation. We may review, remove, restrict, or refuse any User Content at any time, for any reason, including if we believe it violates these Terms, applicable law, or our policies. We are not obligated to pre-screen content.

4.5 Feedback. If you provide suggestions, ideas, or feedback about the Services, you grant us a perpetual, irrevocable, royalty-free license to use them without obligation to you.

4.6 Backups. We may retain copies of User Content in backups and archives for a reasonable period after deletion.

5.1 Our IP. The Services, including all text, graphics, logos, trademarks, interfaces, and documentation, are owned by us or our licensors and protected by intellectual property laws. Our name and logos are our trademarks. You may not use them without our written permission.

5.2 Copyright. We respect the intellectual property rights of others. If you believe content on the Services infringes your copyright, send a notice to hello@plainhand.com that includes the information required by 17 U.S.C. § 512(c)(3), and we will respond in accordance with the Digital Millennium Copyright Act.

5.3 Repeat infringers. We restrict access to the Services by users who are repeat infringers, as determined by us.

5.4 Changes to the Services. We may modify, suspend, or discontinue any feature or the Services at any time. We are not liable to you for any change or discontinuation except as required by law.

The Services may include links to, or references to, third-party websites, products, or services ("Third-Party Services"). We do not control and are not responsible for Third-Party Services. Your use of Third-Party Services is at your own risk and subject to their terms. We do not endorse any Third-Party Service.

7.1 Services provided as is. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES, INCLUDING ALL CONTENT AND FEATURES, ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, AND ACCURACY.

7.2 No guarantee of availability. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

7.3 Conceptual information. The Services present a conceptual company overview. Descriptions of robots, insurance, and related ideas are illustrative and are not product offerings, binding offers, commitments to build or sell anything, or statements about the current state of any product.

7.4 Professional advice. The Services do not provide legal, medical, financial, tax, insurance, safety-critical, or other professional advice. You should consult a qualified professional before making decisions based on the Services.

7.5 Jurisdictional limits. Some jurisdictions do not allow the exclusion of certain implied warranties. In those jurisdictions, the exclusions apply only to the extent permitted by law.

8.1 Exclusion of certain damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8.2 Cap on liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED US$100.

8.3 Exceptions. The exclusions and limits in this Section 8 do not apply to liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, fraud, or willful misconduct, to the extent such limits are not permitted by law.

8.4 Basis of the bargain. You acknowledge that the limitations in this Section 8 are an essential basis of the bargain and that we would not provide the Services without them.

You agree to defend, indemnify, and hold harmless Plainhand LLC and its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any claims, damages, losses, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Services; (b) your User Content; (c) your violation of these Terms or applicable law; or (d) your violation of any third party's rights. We may control the defense of any matter subject to indemnification, and you will cooperate with us at your expense.

10.1 Informal resolution. Before filing any claim, you must notify us in writing at hello@plainhand.com describing the claim and the relief sought. The parties will attempt in good faith to resolve the dispute within 60 days.

10.2 Governing forum. Subject to Section 10.1, the state and federal courts located where Plainhand LLC maintains its principal place of business have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Services. You consent to personal jurisdiction in those courts.

10.3 Jury waiver. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL.

10.4 Class action waiver. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND WE AGREE TO RESOLVE DISPUTES ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION.

10.5 Small claims. Either party may bring an individual claim in small claims court where eligible.

10.6 Injunctive relief. Either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property or confidentiality obligations.

10.7 Time limit. Any claim arising out of or relating to these Terms or the Services must be filed within one (1) year after the claim arose, or it is permanently barred to the extent permitted by law.

These Terms and any dispute arising out of or relating to them are governed by the laws of the United States and of the state where Plainhand LLC maintains its principal place of business, without regard to conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Nothing in this section deprives you of any consumer protection rights that you have under the laws of your state or country of residence that cannot be waived by contract.

12.1 By you. You may stop using the Services at any time.

12.2 By us. We may restrict, suspend, or end your access to the Services at any time, with or without cause, and with or without notice where permitted by law.

12.3 Effect. Upon termination, your license to use the Services ends and you must stop all use. Provisions that by their nature should survive termination will survive, including Sections 4, 5, 7, 8, 9, 10, 11, and 12.3.

12.4 Data after termination. Following termination, we will handle your personal information as described in our Privacy Policy.

13.1 Entire agreement. These Terms, together with the Privacy Policy and any additional terms incorporated by reference, are the entire agreement between you and us regarding the Services, and supersede all prior agreements on the same subject.

13.2 Amendments. We may update these Terms from time to time. If we make material changes, we will post the updated Terms on this page. Continued use of the Services after the updated Terms take effect constitutes acceptance. If you do not accept the updated Terms, you must stop using the Services.

13.3 Assignment. You may not assign or transfer these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets, or to an affiliate.

13.4 Severability. If any provision of these Terms is held invalid or unenforceable, it will be enforced to the maximum extent permissible, and the remaining provisions will remain in effect.

13.5 No waiver. Our failure to enforce any provision is not a waiver of that provision or of our right to enforce it later.

13.6 Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, internet or power failures, or cyberattacks.

13.7 Relationship. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and us.

13.8 Notices. Notices to you will be posted on the Services. Notices to us must be sent to hello@plainhand.com, and will be effective when received.

13.9 Electronic communications. You consent to receive communications from us electronically, and agree that such communications satisfy any legal requirement that they be in writing.

13.10 Language. These Terms are written in English. Translations are provided for convenience, and the English version controls.

13.11 Contact. Questions about these Terms may be sent to hello@plainhand.com.